Studio Policies

• Please add sierravistadancecompany@gmail.com and no-reply@dancestudio-pro.com to your address book. This is our sole source of communication. If you are not receiving emails please contact us immediately.
• All dancers must be potty trained. We cannot assist children in the restroom.
• The lobby is for sitting, observing and visiting only. When students are not in class, parents are responsible for their children's behavior and safety. Children are not permitted to play in the lobby at any time. For everyone's safety, the lobby floors must remain clear of toys, bags and other materials. 
• Please no dancing, tumbling, running in the lobby. Space is tight. Save it for the dance floor 💜
• If student has “Wait time” between two classes: 

                0-7 years old- are not permitted to be left alone without adult supervision at any time.

                8+ years old- must sit quietly with an activity from home. Wait time cannot exceed more 

                than 60 min between class. If a student is disruptive, parents will be notified to stay at all 

                times.

• Siblings may not be left unsupervised to wait for student while student attends class.
• No food, drink or gum in the dance studio (water only).
• Please keep conversation in the lobby positive and up-beat. Negativity does not provide for a healthy environment. We are a drama free studio. Please respect all peers and staff. Negative behavior by student or parent will not be tolerated. 
• Parents must walk children 12 and under to and from the classroom.
• A vacant studio is not to be played or loitered in.
• If a student arrives more than 10 minutes late to class, the student may be asked to observe. Without proper warm-up, students risk injury.
• Students may not leave before class is concluded without prior arrangement with the instructor.
• Students must be picked up on time after class. SVDC is not responsible for students outside of class time.
• Family and friends are asked to remain outside of the classroom at all times. This is beneficial for the student and class progression because it provides a safe and non-distracted environment (see Observation below).
• The studio office and area behind the reception desk are private areas for faculty and staff only.
• Please send an email when your child will not be in class.
• SVDC is not responsible for personal property.
• If your student is showing signs of illness, please stay home for a full 24 hours before attending class. Must be fever free.
• SVDC reserves the right to refuse service to anyone.

• Tuition may be paid with cash the 1st-7th of each month. Please put payment in tuition box located next to clothing rack OR auto-pay with convenience fee will be charged to the card on file on the 8th of each month.
• *Dancer withdrawal notification must be received via email within 7 days prior to the upcoming month in order to avoid being charged for the upcoming month's tuition. 
• Based on the school year schedule, tuition is the same amount every month regardless of how many classes fall within that month. Tuition rates are based on a 4 week month. If you begin in the middle of the month, you have the option of  making up the missed classes by another “Same age” class. Months with 5 weeks balance out the months that only have 3 weeks due to studio closures such as holidays, breaks and performances.
• Tuition is non-refundable, non-transferable and refunds will not be given for any reason.
• No refunds for missed classes; however, make-up classes can be arranged with the office in any similar level and age group.
• There is a $15 late payment fee for declined or expired cards/delinquent accounts. Late fees will be assessed on the 8th of each month and the student will be held out of classes until the balance is paid in full.
• In support of "Going Green" SVDC does not send out paper invoices for tuition; however, we will send a tuition due email on the first of the month and a reminder on the seventh of each month. We do not offer refunds, credits or transfers for partial classes or classes not taken. 

 If a student chooses to discontinue any or all classes during the year, a parent or guardian must send an e-mail to sierravistadancecompany@gmail.com stating which classes they would like to withdraw from. Withdrawals MUST be completed 7 days prior to the upcoming month. In the event a withdrawal e-mail is sent less than 7 days prior to the upcoming month, the student is responsible for the following month's tuition. There are no refunds given to students that discontinue taking lessons at any time during the month. 

In order to keep distractions to a minimum, only students are allowed in the classroom. Observation days are scheduled once a semester. You are welcome to discreetly observe as long as it does not distract your child or other class members during these scheduled times. 

Observation schedule is posted monthly on newsletter. 

 Holiday/Studio breaks will be posted in our monthly newsletter.